IT Assistant (Evening Shift)

  • Location: Phnom Penh, Cambodia
  • Schedule: Full-time
  • Working Hours: 12:00 PM - 9:00 PM
  • Supervisor: IT Technical Manager

Position Summary:

IT Assistant is responsible for maintaining the computer networks of all types of organizations, providing technical support, and ensuring the whole company runs smoothly. IT Assistant monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they arise.

Job Responsibilities:

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners, CCTV.
  • Monitoring and maintaining computer systems and networks.
  • Responding in a timely manner to service issues and requests.
  • Providing technical support across the company (this may be in person or over the phone).
  • Setting up accounts for new users.
  • Repairing and replacing equipment as necessary.
  • Auditing and reporting of hardware and software inventory.
  • Testing new technology.
  • Possibly training junior staff.
  • Support AUPP Public Computer, Office and Classroom, and Event support.
  • Camera Security administrator.
  • Wireless connection support.
  • Account Management, IT inventory, and Library & LMS support.

Skills & Qualifications:

Education:
  • Professional training, diploma or certification in systems administration.
  • Undergraduate level education in IT or similar fields.
Work Experience:
  • At least 2 years of work experience in a similar functional environment with responsibilities.
  • Ability to prepare documentation for evaluation and recommendation for management approval.
Technical Skills:
  • Experience with troubleshooting and resolving desktop/laptop problems.
  • Experience with networking (IPv4, DNS, vlans, Wi-Fi).
  • Good knowledge of Microsoft 365 and Azure.
  • Skills with network printers and other multimedia peripherals (projectors, microphones, amplifiers).
  • Basic understanding of CCTV and access control systems.
Soft Skills:
  • Good communications skills, both spoken and written in English.
  • Should be IT Savvy with proficiency in writing documentation and reports.
  • Good listening, negotiation, and interpersonal skills.
  • Possess personal traits: Initiative; self-driver, team player, detailed and meticulous.
  • Strong analytical skills.

To Apply:

To apply, please submit the following documents to the Human Resources Office via [email protected] or our online job application form:

  • Curriculum Vitae & Cover Letter (Applicants are required to mention their salary expectations in the Cover Letter)
  • ID Card or Passport

Chat to Recruitment team via t.me/auppcareers (069 99 00 23)

We would appreciate it if you could use the designation: “[IT Assistant (Evening Shift)] – Applicant Full Name” in the subject line.

Note: Only shortlisted candidates will be contacted for interviews. Inquiries can be directed to the email provided.

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